• Accidental Damage, Fire,Theft and Storm.
• Public Liability Cover up to £2,000,000.
• 30 Day extension of World-Wide cover.
• Up to £100 'Get You Home' expenses in the event of an accident or breakdown.

• Personal Effects and Injury cover.
• No claims bonus.
• Customer Helpline.
• Instant cover note.

PREMIER CARE INSURANCE

PREMIER CARE INSURANCE KEY BENEFITS

ALL THE BENEFITS OF PREMIER CARE WITH THE ADDITIONAL FEATURES OF:

•Public Liability -up to £2 Million Covers policyholder whilst using the mobility product.

•Accidental Damage, Fire, Theft, Storm and Flood -Covers all costs incurred as a result of any of the above.

•New for Old Replacement - Where the mobility product is under 2 years old.

•National Breakdown Recovery -
"Get you home" following an accident or breakdown. (up to £100)

•Personal Effects Cover- Cover the costs of replacing damaged personal effects following an insured event. (up to a maximum of £100)

• Injury Cover - £1000 following death, loss of a limb or sight following an accident.

• Hospitalisation Benefit - £5 per day towards the cost of incurred expenses whilst away from home (subject to conditions)

• Convalescence Benefit -
Up to £100 following a mugging (subject to a supporting police and doctor's report)

• Temporary Hire Cover- Assistance to keep you mobile whilst your equipment is being repaired (subject to availability).

• World-Wide Cover - Subject to prior notification to MBL Customer Services.

• Fully Transferable Policy Cover -
is transferable to loan equipment whilst your mobility product is being repaired.

• No Excess -
Nothing to pay towards repairs or replacement of your mobility product.

• No Claims Bonus - Discounted renewal premium if no claims are made.

For further, more detailed information on the Premier Care Policy Cover Click here.

• Legal Expenses - Up to £25,000 following an insured accident. We will provide the funds to sue others to seek compensation for you.

• Manual Wheelchair Cover -
Free cover for the policyholder's manual wheelchair up to £1000.

• New for Old Replacement - Extended to
3 years following accidental damage.

• Any Driver Cover - Covers any driver with the permission of the policyholder.

• Injury Cover - Accidental Death Benefit Full refund of original purchase price or Sum Insured (whichever is the lesser) following death caused by an accident whilst using your mobility product (subject to a minimum of £1000).

• Hospitalisation Benefit-
Increases to £10 per day

• Convalescence Benefit -
Increases up to £250

• Deterioration of Health -
If following an insured event your health suffers and your current mobility product is no longer suitable, we will (subject to conditions) provide an exchange mobility product that meets your needs. (up to a maximum of £3000).

MAIN EXCLUSIONS TO PREMIER CARE/PREMIER CARE PLUS INSURANCE

• Mechanical & Electrical breakdown.

• Loss or damage -
occurring whilst the mobility product is in the possession or control of airport authorities, airline baggage handlers or whilst on aircraft.

• Public liability -
cover in North America or Canada.

For further, more detailed information on the Premier Care Plus Policy Cover Click here.

New 3 year -excl year

• No claims bonus.
• Full Parts, Labour and callout.
• Competitive, Affordable premiums.
• £100 'Get You Home' expenses in the event of a breakdown.

• No bills to pay. Service agents paid direct.
• Customer Helpline.
• No exclusions for above average use.
• Instant cover available. World-Wide cover

It is impossible to put a price on the freedom your mobility product will give you. However it is possible to put a price on the cost of ensuring that you are able to keep mobile at all times.

Unfortunately repair costs can be extremely expensive, as some of the components used to build today's mobility products are highly sophisticated.

Premier Care Warranty has been specifically designed to give you complete financial protection.

PREMIER CARE WARRANTY KEY BENEFITS

• Sudden and unforeseen Mechanical and Electrical failure. Covering parts, labour & call-out charges
• No Excess
• No Claims Bonus
• World-Wide Cover (Subject to prior notification to MBL Customer Services)

MAIN EXCLUSIONS
• Routine maintenance and servicing costs
• The first 90 days cover where the Mobility Product is outside the manufacturer's warranty at the inception
• Costs where no fault found
• Fair wear & tear

Premier Care Warranty is available on new & used Mobility Products. The cover on new products commences immediately after the manufacturer's guarantee expires giving a total period of 2 or 3 years. The cover on used products starts 90 days after the vehicle is purchased or serviced giving a total period of 1 year. For in home products see overleaf.

• SCOOTER
• POWERCHAIR
• STRAIGHT STAIRLIFT
• CURVED STAIRLIFT
• ELECTRICAL BED/HOIST
• RISER CHAIR

Full details of all terms, conditions and exclusions are contained in your policy document and subject to no claims being made we will provide you with a full premium refund if you are dissatisfied in any way with the cover provided.

CLAIMS PROCEDURE

Wherever possible we will authorise the claim direct to the repairer, subject to approval of the claim form and estimate.

We have built a reputation for fast and fair claims settlements. We reserve the right to inspect any damage or seek an alternative estimate.

COMPLAINTS PROCEDURE

We sincerely hope that you will never have need to complain. However, in compliance with the ABI code of practice, a full complaints procedure is detailed on your Certificate of Insurance which will be issued to you when your application is processed.

PREMIER CARE WARRANTY PLUS FOR IN-HOME PRODUCTS

We have produced a brand new extended warranty that includes insurance. This means that should you have a accident such as to spill a hot drink or drop the controller to your riser chair, you will now be covered. This exciting development ensures that you have the best possible protection for all your in-home products and is applicable to the following:

Please note that the premiums shown on the policy application actually include this new form of protectio

KEY FACTS - Initial disclosure document about our Insurance service

1. The Financial Services Authority (FSA).
The FSA is the independent watchdog that regulates financial services. It requires us to give you the documents. Use this information to decide if our services are right for you.

2. Whose insurance products do we offer?
We only offer products from a single insurer -
Premier Care Accidental damage Insurance,Personal Liability Insurance and Mechanical Breakdown Warranty through Amlin Underwriting Ltd.

3. Which Services will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs fpr the above types of insurance.

4. What will you have to pay us for our service?
No fee

5. Who regulates us?

JJ Mobility, 8 THE ESPLANADE FLEETWOOD., is an appointed representative of Mark Bates Limited of Premier House, Harlaxton Road, Granthan, Lincs, NG31 7JX, which is authorised and regulated by the Finantial Service Authority. Register No. 3-8390.

6. What6 to do if you have a complaint.

If you wish to register a complaint about the Premier Care Mobility scheme or related issues, please contact us in writing to:

Mark Bates Limited,
Premier House,
Harlaxton Road,
Granthan,
Lincs,
NG31 7JX

If you cannot settle your complaints with us, you may be entitles to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You nay be entitled to compensation from the schemeif we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim. Without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS.

Version 3- January 08.

For further info call us anytime on:

Tel. 01253 772334